Singapore's tourism industry is developed, so there are many travel agencies, and there has always been a lot of market potential. Many friends from China also want to try this field by relying on their previous domestic resources. However, in addition to registering a company, a travel agency in Singapore needs to apply for a business license according to the relevant regulations of the Singapore Tourism Board (STB). to start related business.
To engage in the following businesses in Singapore, you need to apply for a travel agency business license:
1. Selling tickets related to travel items to tourists (any individual, the same below), or arranging travel for tourists (including any form of transportation)
2. Selling to tourists or arranging hotels or other accommodation for tourists
3. Buy and resell travel and tourism items
4. Organizing or conducting tourism projects in and out of Singapore
5. Offer or promote the activities listed in 1.2.3.4
Note:
1 If the means of transport used are personally owned, no license is required;
In 2, if the accommodation and means of transportation are owned by the individual, there is no need to apply for a license.
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1. Application conditions
The Singapore Tourism Authority also defines the qualifications of applicants. To apply for a travel agency license, you need to meet the following conditions:
1. Legal registration of the company
The applicant must be a registered company (accredited by the Accounting and Corporate Regulatory Authority), and the company can only carry out travel agency business;
2. Registered capital
A registered company must have a registered capital of at least S$100,000;
3. Key Executive
The applicant must ensure that the company has a suitable key executor (KE). The main executor needs to guide the management of the company and the operation of the tourism business, so the executor needs to have a certain level of management experience in the tourism industry, and the appointment of the main executor needs to be assessed and approved by STB.
Note: There is no restriction on the identity of the main executive by the Tourism Administration. Singapore citizens, permanent residents or foreigners (with a work permit) are all acceptable, but at least one year of travel agency management experience (manager level or above) is required.
4. Company Email account and TRUST
Applicants need to apply for an e-mail dedicated to travel agency business, and all matters related to the license application will be carried out through this e-mail in the later stage, including the grant of licenses and so on.
TRUST (Travel related users' system) is a web-based management and information platform. Applicants can update company-related information and the appointment of key executives on the platform, including subsequent license renewals, etc. Note: After the license application is successful, the company will obtain the username and password of the TRUST website.
5. Managers
Managers need to have good character and reputation, and applicants may be required to provide relevant materials to support STB's assessment and identification of managers.
6. Office space and signs used
Applicants do not need to identify an office location when applying for a license, but it is best to plan ahead. After obtaining the consent in principle for the license application, the applicant needs to determine the office space as soon as possible, and the following conditions must be met:
a. Applicants are required to submit documents proving that the office is suitable for the conduct of travel agency business
b. The office can only be used to operate travel agency business
c. The right to use the office for at least one year (buy or lease)
d. If the office is owned by an individual, the applicant is also required to submit a copy of the stamp duty or property tax documents.
e. If the business is operated in a home office (home office), the application needs to submit an approval letter from the relevant department (HDB/URA).
Note: If sharing the same business premises with others, the applicant must obtain the consent of STB and submit relevant documents and land use plans to clarify the boundaries between them.
1. The company's latest ACRA business documents (if the company has been operating for more than 18 months, the latest financial statements and a statement of reasons for applying for a travel agency license are also required)
2. Business Activities & Market Specialisation Form
3. KE resume and recommendation letter (recommendation letter is optional)
4. A copy of the front and back of the KE ID card
5. KE's statement
6. Director's Resolution and Letter of Appointment on KE Appointment
7. Confirmation of company business details
8. Proof of lease and stamp duty of the office space (Note: If the space is owned by the applicant, please provide proof of ownership; if it is a home office, please provide an approval letter from HDB/URA)
9. Singapore Credit Bureau report (for sole proprietorship or partnership)
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